Contact Us

With the recent merger with Interior Savings, you may have questions about your banking and accounts.  Please email wayforward@interiorsavings.com and we’ll be happy to help.

You can also visit https://www.interiorsavings.com/merger for more information and to stay up to date.

Questions about the site, products & services, or any comments or concerns in general, please feel free to call us at 250-562-5415, toll free at 1-866-562-5411 or click here to find out more about our branches.


Lost or stolen debit cards

You should always guard the PIN for your MEMBER CARD® very carefully and if your card is lost or stolen, report it immediately.

  • Call 250-562-5415 during business hours.
  • Outside of business hours call: 1-888-277-1043


Privacy Inquires

Protecting your privacy is our top priority. If you have any concerns or questions regarding your privacy, please call 1-855-220-2580 to contact our Privacy Officer.