March 20, 2020

Like you, we are following the daily updates related to the novel coronavirus (COVID-19).  As an essential service, we recognize the need to continue providing access to services to our members.

We are taking steps to protect our staff and members, by strictly enforcing social distancing within the branches as well as enhanced cleaning and hygiene procedures. Our primary focus is the health and wellbeing of our staff and members, and as such will be making the following changes to our branch hours.

Effective March 21, 2020

If you are concerned about the financial impact COVID-19 will have on you, call us. 

• Skip payments: on loan and mortgages
• Quick Loans: to assist members with emergency funds for food and prescriptions.  Phone applications are available, with the convenience of electronic signatures.

While we will have staff in branch, we encourage you to utilize our alternative channels for your banking needs:

• Web:sprucecu.bc.ca
• Using your personal computer, check your balances, pay your bills, transfer money. Not signed up for online banking?  Connect with us today.
• Mobile App: Available in the Apple and Google stores
• check your balances, pay your bills, transfer money, deposit cheques remotely
• ATMs
• Our ATMs provide 24/7 access to your account
• Night Depository
• Call us: We are experiencing a higher volume of calls and response times may be longer than normal.  250 562 5415.